WPM owns and manages 35 commercial and apartment complexes in the greater Buffalo, New York area, and are now in their 3rd year of utilizing the Applenti REPAIR & INSPECT Apps.
Bevilacqua Development
Celebrating two centuries
Requirements:
WPM wanted to improve all processes around Maintenance activities:
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- Retain a cloud-based database history of all maintenance activities with detailed categorization
- Speed up the communication between tenants, office and field personnel
- Bill commercial clients when appropriate, and expedite the process
- Be proactive based on detailed analyses of repeat maintenance issues
- Remove paper processes and unnessary filing
- Track larger projects
Improve Inspection processes:
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- Move In/Move Out Inspections
- Spring and Fall Inspections
“I was concerned that our processes were very labor intensive and basically it was difficult to get any sense of recurring maintenance issues. Another issue was that much of the maintenance activity was billable to the tenants but the lack of a clear, documented audit trail hampered any billing activity.”
-Jon Bevilacqua (Owner/President)
“The Applenti software was easy to implement and the required training of field personnel was minimal. The reporting is exceptional and easily configured. Applent’s tech support is remarkable……always readily available when we have questions.”
-Aaron Kleinschmidt (Administration Manager)