Management Support

Management Support owns and manages 34 large apartment complexes in Texas and Arizona and are now in their 4th year of utilizing Applenti Applications.

Requirements:

Desire to ‘Go Green”, and install paperless processes for ease of reporting and review. Focus on injury, property damage and Incident reporting.

• • Over 700 Incidents recorded on tablets in last 12 months.
  • Electronic visibility for supervisors and upper management.
  • Insurance claim documentation available electronically.
  • Courtesy Officers patrol with real time reporting of issues. Patrols can be paused to execute Incident reports.
  • No labor for filing and storage resulting in cost savings.
  • Expeditious retrieval of data and follow up process.

Wished to ensure courtesy officers added value and executed their responsibilities. Secure, through GPS monitoring and fast, easy data capture on tablets transformed the patrol process with the following results.

• • Nightly Courtesy Patrols across all sites 
  • Over 20,000 buildings/amenity areas patrolled in last 12 months
  • Management visibility of all patrols across all sites on customized dashboard
  • Patrols can be paused for Incidents/Work Orders

Improve Risk Management Processes.

• • Monthly Inspections at granular level – per building, amenity areas, etc.
  • Risk and Liability reduced due to the continual reviews of the property.
  • Cost reduction due to expedited and paperless processes.